PRIVACY POLICY

1. Introduction

True Threds, LLC ("we", "us", "our"), a California company, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.truethreds.com, purchase our products/services, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

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2. Information We Collect

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2.1 Personal Information:

• When you visit our website, place an order, register for an account, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

2.2 Non-Personal Information:

• We may also collect non-personal information such as browser type, language preference, referring site, and the date and time of each visitor request. This information helps us better understand how visitors use our website.

 

3. Use of Information

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3.1 How We Use Your Information:

• We may use the information we collect to process and fulfill your orders, communicate with you, provide customer support, improve our products and services, personalize your experience, and comply with legal obligations.

3.2 Marketing Communications:

• With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

3.3 Cookies and Tracking Technologies:

• Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the website, track users' movements around the website, and gather demographic information.

 

4. Disclosure of Information

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4.1 Third-Party Service Providers:

• We will only share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, shipping companies).

4.2 Marketers, Telecommunication and Social Media:

• We will not sell or release any of your private information to marketers, telecommunications companies, social media agencies/accounts for monetary purposes or gain.

4.3 Legal Compliance and Protection:

• We may disclose your information when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

 

5. Data Security

• We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

6. Your Rights

• You have the right to access, correct, update, or delete your personal information. You may also object to processing, restrict processing, or request data portability.

 

7. Children's Privacy

• Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

 

8. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

 

9. Contact Us

• If you have any questions about this Privacy Policy or our practices, please contact us at:

  • Email: info@truethreds.com

  • Phone: 626-275-4240

  • Address: 4712 E. 2nd Street PMB# 846 | Long Beach, California 90803

 

Effective Date: This Privacy Policy is effective as of June 1, 2024